CUSTOMER SERVICE

Griffin sales and engineering representatives are on call 24 hours a day, 365 days a year. Their expertise can help improve wheel performance, and help increase profits for any railroad or car owner.

Our talents are many
Our sales and service engineering departments have long-term experience in serving the railway industry. With degrees in both technical and business disciplines, Griffin personnel have the right backgrounds to address any wheel application.

Wheel-life experts
Periodically, Griffin conducts field performance surveys to determine why wheels are removed from service. We've built up a storehouse of knowledge on the factors influencing wheel life and performance. Griffin can recommend exactly the right wheel for every service environment, as well as unusual operating conditions.

Technical presentations
Griffin shares its considerable knowledge by presenting technical papers before railroad societies and trade groups here and abroad.

Many of these papers are based on Griffin computer design studies. Copies are available on request.